Shipping policy
Shipping Information
At Hot Flower , we are committed to providing a safe, reliable, and convenient shopping experience for every family. We carefully prepare and package each order to ensure your items arrive in perfect condition.
Shipping Area
We currently provide shipping services within the United States.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Methods & Delivery Time
Standard Shipping
- Delivery Time: 5–8 business days
- Shipping Fee:
- Orders under $79: $6.99
- Orders $79 and above: FREE Standard Shipping
Express Shipping
- Delivery Time: 2–3 business days
- Shipping Fee: $19.99
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use the tracking number to check your package status.
Shipping Delays
Delivery times may be affected by:
- Weather conditions
- Carrier delays
- Holidays
- Incorrect or incomplete shipping information
We appreciate your understanding if unexpected delays occur.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at:
support@hotflower.shop
+1 601-440-1049
We will assist you and work to resolve the issue as quickly as possible.
Address Information
Please make sure your shipping address is correct before completing your order. Hot Flower is not responsible for delays or failed deliveries caused by incorrect address information.
Thank you for choosing Hot Flower . We are dedicated to bringing your little ones comfortable, safe, and beautiful products with love.